Image Credit: Jeannie Phan / Etsy

At Etsy, our social impact work is centered around ensuring equitable access to the opportunities we create. This encompasses Diversity, Equity and Inclusion (DEI) and Social Innovation efforts, which position us to play a role in building a more just, equitable, and resilient economy that prioritizes people at the center of commerce.

We’ve taken significant steps to promote diversity within the Etsy community, but we realize that real equity and inclusion calls for so much more. Our strategies are focused on making sure that each and every stakeholder is set up to succeed.

Some highlights of our 2021 Social Impact progress include1:

  • Fostering a real sense of belonging and leveling the playing field for opportunity across our company.
    • Etsy, including Reverb, grew our leadership level employee population who identify as a member of an underrepresented community (Black, Latinx, or Native American; collectively, “URC”) by 41.7%, and from 8.6% to 9.4% of our overall leadership level employee population.
    • Hires from URCs constituted 16.7% of U.S. Etsy.com hires and U.S. Etsy.com employees who are from URCs increased from 8.6% in 2018 to 12.9% of the employee base.
    • We continued to make investments in our employee resource group program, including a dedicated, trained community manager to ensure the ERG community work is impactful and meaningful for employees from all backgrounds and experiences.
    • We launched a company-wide inclusion training program that leverages virtual reality technology to teach leaders at all levels how to foster cultures of inclusion and belonging.
    • Etsy proudly maintains approximate gender parity in the overall employee population, among Leadership and at the Board of Directors level.
  • Seeking partners who are part of our communities and crafting agreements that acknowledge the complex needs of contract workers.
    • 50.1% of Etsy’s small and medium-sized suppliers (sole proprietors up to 250 employees) who have provided information through our impact survey2 are owned by women, minorities, or veterans.
    • We outlined a set of aspirational guidelines around employment practices for suppliers who provide Etsy with full time contract workers that we strive to make progress towards when engaging partners to support our operations in an effort to ensure that contractors earn fair wages and have access to basic leave and medical care.
  • Making Etsy an attractive and inclusive home for a diverse range of sellers and buyers.
    • 43% of the images featuring people developed by our Etsy marketplace creative team had black or brown skin tone representation.
    • We launched the Uplift Makers program to help create opportunities for economic independence for heritage artisans, like the Gee’s Bend Quilters, by bringing their products online. Over $550,000 in sales has been generated by the 35 participating shops.
    • We established the Uplift Fund to support nonprofits working to dismantle barriers to entrepreneurship, which has received over 6.8 million contributions from U.S. buyers on the Etsy marketplace who have elected to round-up their order price and donate their change.

Looking ahead to 2022, we are excited to deepen our commitments to Social Impact with these goals:


  1. Except where specifically noted, this discussion includes the operations of our Etsy and Reverb marketplaces but does not include the operations of Depop or Elo7, which were acquired in 2021. 

  2. We collected impact data from 75.6% of Etsy’s suppliers, representing 83% of Etsy’s supplier spend in 2021.